Support That Grows With Your Business
Staying visible online isn’t a one-time job. Your content needs to stay fresh, your site needs to stay updated, and your strategy should evolve with your goals. That’s where we come in.
We offer flexible monthly support for businesses that want to stay ahead without the stress of managing everything themselves.
Set It and Forget It? Not Anymore.
Your online presence should be an asset that works with you every single day. But too often, business websites and social media profiles fall out of date, damaging credibility and missing opportunities. Whether you’re rolling out new services, updating offers, or simply keeping things fresh, we’ll handle the details so your brand always looks sharp.
Think of us as your on-call digital partner. We’re here when you need us to make updates, publish new content, or refresh your online platforms, and invisible when you don’t. The result? A professional, consistent presence that builds trust and helps you stay focused on running your business.
What’s Included
More than maintenance, support designed to keep your brand fresh, visible, and growing.
Every support plan is designed to keep your business moving forward with fresh, engaging updates and hands-on improvements. From adding new blog posts, photos, or portfolio items to keeping your promotions up to date, we make sure your website always reflects your latest work and offers. Priority edits and quick fixes mean you’ll never be left waiting weeks for simple changes — your content stays sharp, accurate, and ready to convert visitors into customers.
But our support doesn’t stop at your website. We help you stay consistent across every platform — from your Google Business Profile to Facebook, Instagram, and LinkedIn. Whether it’s resizing visuals, updating key details, or refreshing content for social feeds, we make sure your brand looks professional and performs everywhere your audience is active.
Behind the scenes, we also take care of the technical details that keep your site running smoothly. From speed tweaks and layout adjustments to fixing broken links, every detail is covered. We go beyond simple maintenance with content and SEO enhancements, improving what’s already there so your brand keeps growing online. And with optional reporting and growth tips included, you’ll always know what’s working and where the next opportunity lies.
Who It’s For
Our support is perfect for:
Small business owners who don’t want to manage their own site
Creatives and entrepreneurs who regularly need updates
Brands that want consistent online presence without hiring in-house
How It Works
Pick a monthly plan or request support on a one-off basis
We’ll schedule a quick onboarding call or email to align on priorities
You send over your updates, changes, or requests — as often as you like
We deliver fast, reliable updates (typically within 2–3 working days)
No bloated retainers. No complicated ticketing systems. Just helpful, ongoing support that keeps your site working for you.
We offer ongoing support plans that keep your website and content performing at their best.
From essential website maintenance to full content refreshes, our flexible plans ensure your online presence stays updated, secure, and optimised for growth. Whether you’re focused on digital marketing, lead generation, or customer engagement, we provide the reliable support that helps your business thrive online while you focus on running it.
Lite Support
Simple support for businesses that just need the essentials covered.
- Basic website edits (text/images)
- Up to 2 content uploads per month
- Email support within 48 hours
Pro Support
For growing businesses that need consistent updates and faster support.
- Unlimited website edits
- Monthly content refresh
- Priority response time
- Monthly strategy email check-in
Pro+ Support
Advanced support with strategy, reporting, and priority access to new services.
- Everything in Pro
- Quarterly strategy call
- Monthly performance report
- Priority queue + early access to new services
You Focus on Running the Business We’ll Handle the Rest
No more delays, tech headaches, or forgotten updates. With Big Lens Media on your side, you get peace of mind knowing your online presence is always evolving — just like your business.